5

Excellent. Very professional!

4.5

the second time i have used your services and i am very happy,i will reccomend without any hesitation

5

Very satisfied with the courtesy and overall customer service. I had a dead battery which was under warranty by Sears. Great Bear service personnel told me battery was dead, offered to sell me one but when they learned I had a warranty with Sears they allowed me to get it and I replaced it myself. There was no charge for finding out my battery was dead which I consider a very fair and just treatment since I am a repeat customer.

5

Easy, quickly and professional.

5

Finished on time as promised. Recommend as they had integrity and professionalism.

5

Josh provided a detailed estimate for a number of items needing repair, allowed for piecemeal work, and re-scheduled our appointments three times due to our recently relocating to the area. Josh is professional and understanding of the customer's personal situation. Chris did a great job of both explaining and repairing the areas of concern without adding sales pressure for additional items. Round trip transportation was provided to a fairly distant shopping area that helped greatly with our many ongoing relocation tasks. Very pleased, will utilize Great Bear in the near future, and highly recommend their business to others.

5

Excellent service,

5

As always, exceptional service and timely delivery of vehicle. I highly recommend this group.

5

Not sure how this is going to turn out but the initial call to this place didn't give me a very comfortable feeling. Looking to have my alternator installed, person who answered the phone is obviously not very "polished", was interrupted a couple of times while I was talking. Very short and curt with explanation that there is no warranty on a part that they do not purchase themselves. We'll see, certainly not the Lexus quality of customer service at this point but looking to save a few dollars so willing to try...will post a status after install.

5

Josh and the guys at Great Bear are trustworthy and very fair; I trust them to keep our vehicles in good working order. I will continue to rely on them for my family's auto care and would recommend them to anyone who asks.