A few days ago my wife's car was experiencing a minor but irritating issue. The dealer was going to charge a minimum of about $115 to inspect the car, even though we knew exactly what the problem was and that it was quick fix. Instead we took the car to Great Bear, as they had quoted us a much more reasonable price of about $50, which we were happy to pay. But as it turns out, Great Bear didn't charge us at all! They said it only took 5 minutes to fix, thank you for being a good customer, remember us next time. And so we shall.